The number of revisions you receive depends on the package you've chosen, and you can request the specified number of revisions as outlined in your package details. Our commitment is to deliver top-quality services to our clients, and we'll keep making revisions until your requirements are fully met. There are no extra charges if the design concepts remain the same, and you can expect your revised design within 48 hours.
Please note that any changes or revisions requested after finalizing the designs will be considered a new order and incur separate charges.
Apex Media 360's refund policy will not apply under the following circumstances:
Additionally:
Please note that Apex Media 360 retains the right to reject any project or terminate a contract as deemed necessary. After a refund, you will have no rights to use the designs for any purpose, as they will become the sole property of Apex Media 360.
To request a refund, please follow these steps:
You can initiate the refund process by:
Upon receiving your refund request, we will promptly acknowledge it. We will proceed with the refund process once we've conducted the necessary analysis.
Please be aware that after receiving your refund, you will no longer retain any rights to the designs provided by Apex Media 360. This information will be submitted to the Government Copyright Agencies for legal compliance.
We strive to meet your specifications, and our designers work diligently to meet your expectations.
Our commitment lies in delivering exceptional designs that are meticulously researched and carefully crafted.
Our policy of offering unlimited revisions is designed to ensure your complete satisfaction. We are dedicated to surpassing your expectations and trying to achieve this goal.
We will continue to work on your design until you are fully satisfied (the number of revisions will be in accordance with your chosen package).
The entire order will be delivered to the specified account on the date indicated in the Order Confirmation, and you will also receive a confirmation email.
The chosen package determines the turnaround time, with a minimum requirement of 2 business days.
If you require an expedited order, please contact our customer support team.
Apex Media 360 maintains records of completed designs to ensure you can retrieve the exact files in case of any order misplacement.
Our customer support team is available 24/7 to address all your questions and inquiries. We are here to respond to your concerns anytime you need assistance.
Apex Media 360 is exclusively responsible for communication conducted via our official email addresses ending in "...@Brandname.com" and any contact numbers we provide on our official website. We are not liable for any damages arising from using contact details not officially provided. We take full responsibility for all information transmitted through our official domains.